When you plan to move internationally or send items overseas, a big decision is whether to use a shipping company or a freight forwarder. Both play a role in getting things moved, but they work differently. At Riyadh Warehouse Solutions, as an IAMT Trusted Mover certified company and experienced freight forwarder, we help clients navigate these complex logistics decisions daily.
Working with carefully selected global partners, we provide comprehensive freight forwarding services including international moving, cargo logistics, customs clearance, storage and warehouse, and complete door-to-door solutions across Saudi Arabia and worldwide destinations. This gives us unique insight into when each shipping option works best. Understanding these differences is key to making a good choice, ensuring your belongings get where they need to go safely and without too much trouble or cost.

Table of Contents
Understanding Shipping Companies: The Carriers
A shipping company owns the actual ships, trucks, or planes used for transport. They are the carriers. For example, a company like Maersk owns and operates huge cargo ships. When you work directly with them, you are booking space on their specific vehicles. They are in charge of the physical trip of your goods, usually from one port or major hub to another. They primarily handle just the movement.
Understanding Freight Forwarders: The Logistics Coordinators
A freight forwarder is a logistics expert who arranges shipping for you. They don’t own their own ships or planes. Instead, they work with a network of various shipping companies, airlines, and trucking firms. They use these connections to find the best and most affordable way to move your items. A freight forwarder manages the entire journey of your goods, from picking them up at your door to clearing customs and delivering them to the final address. They are your single contact for all the complex parts of international shipping.
Key Service Differences Between Both Options
Level of service: A shipping company mainly focuses on moving your goods from one point to another. A freight forwarder offers a complete service, which includes picking up your items, preparing documents, handling customs, arranging storage if needed, and delivering right to your door.
Routes and flexibility: Shipping companies operate on set routes and schedules. If their direct route doesn’t fit your needs, you might have to arrange other transport. Freight forwarders can combine services from various carriers and different types of transport (like sea and then truck) to create the most efficient route for your specific shipment.
Paperwork and rules: While shipping companies handle basic shipping papers, freight forwarders are specialists in dealing with all the complicated international documents, customs rules, and legal requirements for different countries.
Cost Comparison: Which Option Saves Money?
It might seem cheaper to go straight to a shipping company because there’s no middleman. However, this isn’t always the case. Freight forwarders often have special deals with shipping lines because they send so much cargo, meaning they can sometimes get better prices than an individual. Also, their expertise helps you avoid expensive mistakes related to paperwork, customs delays, or choosing the wrong shipping method. Shipping companies usually charge for each service separately, while freight forwarders often offer a single price that covers many services, making budgeting simpler.
Convenience Factor: Expert Support vs DIY Approach
Freight forwarders are much more convenient, especially if this is your first time shipping internationally. They take care of all the complicated steps, saving you a lot of time and hassle from dealing with multiple providers. Their deep knowledge of global shipping rules, customs procedures, and necessary documents can prevent unexpected delays and extra costs. If you choose a shipping company directly, you’ll be responsible for organizing many tasks yourself, such as arranging initial pickup, customs paperwork, and final delivery.
Making the Right Choice For Your Needs
Choose a shipping company if:
You have a lot of experience with international shipping, only need your goods moved from one port to another, can handle all the other logistics yourself, and frequently ship very large amounts of goods. This option suits big businesses with their own logistics teams.
Choose a freight forwarder if:
You are new to international shipping, need a full door-to-door service, require help with customs and paperwork, want just one company to talk to, or are shipping smaller amounts occasionally. This is the best choice for individuals, families moving house, and small businesses needing comprehensive support.
Final Thoughts
The best choice between a shipping company and a freight forwarder really depends on your specific needs, how much you know about international shipping, and how much support you want. While shipping companies are essential for physically moving goods, freight forwarders offer full solutions that can simplify complex international shipments. As a trusted freight forwarder, Riyadh Warehouse Solutions works with carefully selected global partners to provide comprehensive logistics solutions, from consultation and planning to final delivery. For most people moving or sending items internationally, especially for the first time, the knowledge and convenience a freight forwarder provides often make them the better option, outweighing any potential direct cost savings.